refunds policy

If the customer wishes to cancel the order before delivery, the customer can enter the order page and click on cancel order or contact customer service to request cancellation if it has been previously confirmed or the order value has been paid. If the order was paid through online payment, it is possible to return the amount by transferring the amount to the customer’s card or account. This takes a minimum of 7-14 working days as is the case in

The banking sector, under the supervision of the Qatar Central Bank.

Refunding the order value is done in the same way as receiving it in cash or online